Legal
Privacy Policy
This page explains how Oak Tiny Homes collects, uses and protects personal information when you enquire about bespoke tiny homes, consultations, feasibility reviews, bookings and related services.
Overview
How we handle your data
Oak Tiny Homes may collect personal information you provide through contact forms, consultation bookings, feasibility review enquiries, email correspondence and other direct interactions with the business.
Personal information may include your name, email address, phone number, location, project details, land or property information, budget range, preferred contact method and any other information you choose to share. We use this information to respond to enquiries, deliver requested services, manage bookings, improve customer support and meet legal or administrative obligations.
What we collect
Information we may collect
Depending on how you interact with Oak Tiny Homes, we may collect identification and contact details, project and property information, booking and service request details, and records of communications.
If payments or deposits are introduced through the website, payment processing information may be handled by secure third-party providers. Oak Tiny Homes should not store full card details unless expressly supported by a compliant payment processor.
We may also collect limited technical data such as IP address, browser type, device information and on-site activity through cookies or similar technologies where these are in use.
How your information is used
We use personal information to answer enquiries, arrange calls, provide consultations, assess project suitability, manage bookings, send service-related updates, maintain records, prevent misuse of the website and comply with legal obligations. We do not sell your personal information.
Sharing and storage
Your information may be shared only where necessary with trusted service providers such as website hosts, booking systems, payment processors, email providers or professional advisers. Information should be kept only for as long as reasonably necessary for the purpose it was collected, including legal, accounting and operational requirements.
Your rights
Depending on applicable law, you may have the right to request access to your personal information, ask for correction or deletion, object to certain processing, request restriction, or ask for a copy of your data. To make a privacy-related request, please contact Oak Tiny Homes through the contact page.